Question: Using the customer - at - risk approach, if your key concern is the problem that will definitely cost you the most customers at a

Using the customer-at-risk approach, if your key concern is the problem that will definitely cost you the most customers at a minimum, which problem would you be best advised to correct first?
Missed delivery dates
Did not repair products the first time
Failed quality inspection
Overcharged customer
 Using the customer-at-risk approach, if your key concern is the problem

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