Question: Using the data below, which represents wait times ( minutes ) for a customer service department, compute the warning limits and comective action limits ,
Using the data below, which represents wait times minutes for a customer service department, compute the warning limits and comective action limits which are and standard deviations, respectively. The process standard deviation, is estimated to be minutes. Round all values to a single decimal.
Sample
table
a Compute and list the Target, UWL, LWL UCL and LCL
b Is this process in or out of control? Why or why not?
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