using the following training evaluation criteria, design a training evaluation form for a training on active listening for customer service $\mathrm{.}5$ questions only $.$ Training Evaluation Criteria

Reactions $$ How did the trainee like and find the course useful?

Learning $$ What did the trainee learn? $($ e$.$g$.$Test questions around course content$)$

Motivation $$ trainee desire to learn and apply new KSA$$s

Attitudes $$ trainee feelings about the training and their ability to successfully perform the new KSA$$s $($ self$-$efficacy$)-$ please use the same rating scale forthe questions