Question: Using the six key operations management functions (listed below for your convenience) answer the questions listed below. Forecasting, Project Management, Quality Management, Process Design, Supply
Using the six key operations management functions (listed below for your convenience) answer the questions listed below.
Forecasting, Project Management, Quality Management, Process Design, Supply Chain Management, Inventory Management
1.Out of the six OM Functions, which, if any, were impacted by the sexual harassment controversies in Disney. How and why? (50 -100 words)
2. Leadership plays an important role in shaping up the operations of a corporation. Were the six OM functions impacted by leadership styles of Isner and Iger? How and Why? (100 150 words)
3. As you know that in a corporation, decisions made in one functional area [finance, Marketing, operations, HR practices (management)] impact on the other functional areas. Disney, like many corporations, is repositioning its business post Corona/Covid. There is a rumor that the operations budget will be cut. You are convinced that it will hurt the overall business including other functional areas. Develop an argument to defend your position. (One paragraph)
4. Background: One of Disneys theme parks in Orlando is facing a problem with overcrowding especially in the summer months. Surveys have revealed public dissatisfaction with the long lines at the day-of-visit ticket counters at the entrance to the park. Once visitors arrive at the main entrance to the park, those with advance-purchase tickets are directed by a separate entrance to a parking lot where they park their cars and take shuttle buses to the entrances to the different rides and amusements. Visitors who have not purchased their tickets in advance drive to another parking lot where they park their cars and walk the short distance to ticket counters where they purchase their tickets. The number of ticket counters that are open at any time is based on Disneys forecast of the number of visitors they expect to see at that particular day and time of day. Disney maintains extensive data on the number of visitors arriving at the park, those with advance-purchase tickets, and those without. The number of visitors varies from day to day; weekends are the most popular days. Data for the last 5 weeks for visitors who need to purchase day-of-visit tickets is given in the file Arrivals.xlsx.
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