Question: using the TAM (Technology Acceptance Model) or UTAUT (Unified Technology Acceptance andUse of Technology) Model, what are the challenges to get employees to use the
using the TAM (Technology Acceptance Model) or UTAUT (Unified Technology Acceptance andUse of Technology) Model, what are the challenges to get employees to use the KMS? Foreach challenge identified, how will those challenges be mitigated?Using the Socio-Technical System Theory, explain how KMS will influence the balance betweenthe socio and the technical. What changes might be required to maintain the balance?What general changes might be required to business processes to take advantage of KMS?Choose one department and provide specific examples within that department.
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