Using these risks : Unpredictable Order Volumes and Timings: The unpredictability of orders, both in volume and timing, especially with last-minute rush requests, makes planning and resource allocation challenging.Insufficient Training for Part-Time Employees: New hires, particularly students, are not fully trained on all printing and binding equipment, leading to operational inefficiencies and mistakes.Quality Control Issues: With the pressure to meet deadlines and inexperienced staff, the risk of producing lower-quality eBooks increases, affecting the company's reputation and customer satisfaction.Inadequate Staffing: Absences and the lack of available skilled workers can result in missed deadlines, overworking of available staff, and delays in order delivery.Stakeholder Communication: Initially, there seems to be a lack of effective communication with stakeholders (professors, students, college administration), which can lead to dissatisfaction and strained relationships.

2. Develop a cause-and-effect diagram to analyze why Global Green Books was unable to deliver eBooks to their customers. You can use causes from the case study, but also come up with some additional ones that you think of. As arefresher, below is an example of a Cause-and-Effect Diagram to analyze why Project Milestone Deliveries are Delayed. Please be sure to follow the format of the cause-and-effect diagram below and use the standard categories (Materials, Machines, Measurements, Methods, People, and Environment). Project Alpha Cause-and-Effect Diagram Materials Machines Measurement Long Lead Times Poor Maintenance Incorrect KPIs Can't locate Part High Failure Rate Inaccurate Schedules Old Equipment High Defect Rate Defective Parts Mo Spares Out of Stock Incorrect KPls De Iayed Project Low Invento i : g Poor Calibration Equipment Inaccurate Estimates Milestone Lack of Standards Lack of Training Power Outages " . ; Deliveries Poor Skills Floods High Temperature Process not followed Process too Complicated Attrition Low morale . Lack of Office Space Need More Employees Pandemic Late Requirements Methods Environment 3. Explain how you would use the Cause-and-Effect Diagram to analyze the causes you showed in Step 2. Be detailed and insightful