using visio tool

1. For the given scenario create a swimlane diagram using the visio tool. Step Process Activity Who/What Parallel Loop Preceding ID or Decision Performs Activity Step 1 No No Customer Salesperson 2 No Yes 1 3 Yes 2 Salesperson Salesperson 4 No Yes 3 5 No Yes Request quote Develop requirement notes Decision: Help? Salesperson enters data Check requirements Tech. expert enters data Calculate quote Review quote Decision: Changes? Accept quote as order 6 No Yes 5 Technical Expert Technical Expert System Customer Customer 7 No Yes 4,6 8 No Yes 7 9 No Yes 8 10 Customer No No 9 2. Model the following fragment of a business process for assessing loan applications. A loan application is approved if it passes two checks: (i) the applicant's loan risk assessment,done automatically by a system, and (ii) the appraisal of the property for which the loan has been asked, carried out by a property appraiser. The risk assessment requires acredit history check on the applicant, which is performed by a financial officer. Once both the loan risk assessment and the property appraisal have been performed, a loan officer can assess the applicant's eligibility. If the applicant is not eligible, the application is rejected, otherwise the acceptance pack is prepared and sent to the applicant. 1. For the given scenario create a swimlane diagram using the visio tool. Step Process Activity Who/What Parallel Loop Preceding ID or Decision Performs Activity Step 1 No No Customer Salesperson 2 No Yes 1 3 Yes 2 Salesperson Salesperson 4 No Yes 3 5 No Yes Request quote Develop requirement notes Decision: Help? Salesperson enters data Check requirements Tech. expert enters data Calculate quote Review quote Decision: Changes? Accept quote as order 6 No Yes 5 Technical Expert Technical Expert System Customer Customer 7 No Yes 4,6 8 No Yes 7 9 No Yes 8 10 Customer No No 9 2. Model the following fragment of a business process for assessing loan applications. A loan application is approved if it passes two checks: (i) the applicant's loan risk assessment,done automatically by a system, and (ii) the appraisal of the property for which the loan has been asked, carried out by a property appraiser. The risk assessment requires acredit history check on the applicant, which is performed by a financial officer. Once both the loan risk assessment and the property appraisal have been performed, a loan officer can assess the applicant's eligibility. If the applicant is not eligible, the application is rejected, otherwise the acceptance pack is prepared and sent to the applicant