Utilizing the XYZ Conflict Model, complete the four situations below. Write the XYZ statement you would use to resolve the conflict, keeping in mind the goal of maintaining human relations.

A co-worker has asked you to go out after work for the second time. The first time you gave an excuse for not being able to go, but you really don’t want to out with this person. What would you say?
A co-worker keeps coming to your work area to socialize. You have been talking as long as the person wants to. But it is affecting getting your work done and you have had to stay late. What would you say
A co-worker has been taking it easy and not doing his share of the work on your two person assignment. You have had to do more than your share, and you don’t want it to continue. What would you say?
A co-worker is playing music loudly for the third time this week. You don’t like the music and it affects your ability to concentrate. You haven’t said anything until now. What are you going to say?

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Answer XYZ Conflict model is a part of dialogue that can be raised in the area of conflict in workpl... View the full answer