Question: Van is a supervisor at Starbucks. He recently received a special motivation report telling him that his three employees are each motivated by different things.
Van is a supervisor at Starbucks. He recently received a special motivation report telling him that his three employees are each motivated by different things. In particular, Antonio is motivated by recognition, Caroline is motivated by money, and Dmitri is motivated by time off work.
After reading the report, Van sent out the following email to his teammates.
As you may know, Starbucks is in a battle with McDonald's to capture the early morning coffee customer. Last month, our location sold lattes per day, while the McDonald's down the street sold We are distributing special coupons this month offering cents off any latte. We want to beat McDonald's next month.
Good luck and happy selling!
Best regards,
Van
Do you think some kind of reward would be appropriate to motivate Dmitri? If so what should it be
An extra day of vacation
$ bonus
A "thank you" from his manager for a job well done
Which of the following sentences should Van use to increase Dmitri's expectancy?
You asked for new promotional posters last weekI've gotten those for you.
Your attitude is critical in this effortI know you can do it
I'll be sharing some special sales tips with you tomorrow that will make your job easier.
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