W Zoom Insert Table chart Text Shape Media 1. Malik's manager has given him the following goal: "Profits should be increased in the coming year in order for employees to receive a monetary bonus." Which characteristic of effective goals is missing? a Specific and measurable b. Challenging but realistic c. Covers key result areas d. Defined time period e Linked to rewards 2. Focusing manager and employee efforts on activities that will lead to goal attainment is a benefit of what management method? a Tactical planning b. Contingency planning C. Single-use planning d. Management by objectives e Management by walking around 3. Jose is in charge of strategy control et Gap, a large clothing retailer. He regularly tracks sales in relation to targets, number of products on back order, and percentage of customer service calls resolved within specified time periods. These metrics are known as: a financial indicators. b. tactical goals. c. performance dashboards. d. balanced Scoreboards. e operational standards 4. Miguel, a product manager, wants to increase the market share of his product by 25%. He is unsure about how to go about it, not knowing for sure how costs, price, the competition, and the quality of his product will interact to influence market share. Miguel is operating under a condition of a risk b. ambiguity C. certainty d uncertainty e. brainstorming