Waiting lines occur when

Question 1 options:

	there is an imbalance between supply (capacity) and demand
	there is no imbalance between supply (capacity) and demand
	there is an overload of workers provide the service
	all answers given are incorrect

Question 2 (1 point)

Saved

The general goal of queuing analysis is to

Question 2 options:

	minimize total costs
	minimize the capacity costs
	minimize the customers waiting costs
	all given answers are correct

Question 3 (1 point)

Implications of waiting lines are

Question 3 options:

	Reduction in customer satisfaction
	Congestion may disrupt other business operations
	Cost to provide waiting space
	all answers correct

Question 4 (1 point)

In waiting lines analysis, Queue Discipline means

Question 4 options:

	the number of arrived customer
	the order in which customers are processed
	finite customer sources
	all answers are incorrect

Question 5 (1 point)

Waiting lines performance is not measured by

Question 5 options:

	average number of customers waiting
	average time customers wait
	server utilization
	number of services provided

Question 6 (1 point)

One of inventory management functions is

Question 6 options:

	to reduce number of employees
	to evaluate demand operations performance
	to take advantage of quantity discounts
	all answers are incorrect

Question 7 (1 point)

One of the following is a type of inventory

Question 7 options:

	Raw material
	transportation of goods
	A & B
	all answers are correct

Question 8 (1 point)

This types of inventory analysis divides inventory into three classes based on annual dollar volume

Question 8 options:

	dollar + value analysis
	incremental analysis
	ABC analysis
	converting analysis

Question 9 (1 point)

Described as the demand for item is not related or linked to any demand for any other item in inventory

Question 9 options:

	complementary demand
	independent demand
	dependent demand
	external demand

Question 10 (1 point)

Used when inventory builds up over a period of time after an order is placed

Question 10 options:

	Robust model
	basic EOQ model
	production order quantity model
	quantity discount model