Question: Watch the video using the link provided below and review the attached Case: https://m.youtube.com/watch?feature=youtu.be&v=vQGz1YRqBPw Step 2: Apply concepts learnt in the course to answer questions

Watch the video using the link provided below and review the attached Case: https://m.youtube.com/watch?feature=youtu.be&v=vQGz1YRqBPw

Step 2: Apply concepts learnt in the course to answer questions based on information provided in the video and the attached Case.

Provide reasons and evidence from the case to support your answer.

1. Discuss the role of individual values in influencing the behavior of Taj Group employees and the decisions they took during the terrorist attack.

2. (i) Which elements of the Organisational Culture of the Taj Group may have influenced the behavior of its employees in the wake of the terrorist attack?

(ii) Based on information provided regarding the business practices of the Taj Group (also described as the Taj Way), which Dimensions of Culture may have contributed to a customer-centric culture at the Taj Group?

(iii) Which other factors (based on information provided in the case) could have influenced the behavior of its employees during the terrorist attack?

3. (i) Which Leadership approaches and practices were demonstrated in the case? Comment on their effectiveness/ineffectiveness.

(ii) Which Leadership practices of the Taj Group contribute to making its organization culture a dominant one and how?

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1 Individual Values Role in Taj Group Employees Behavior during the Terrorist Attack Individual values play an important role in decisionmaking especially during crises In the case of the terrorist at... View full answer

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