Question: We re truly sorry that you received the wrong order. This is certainly not the experience we want for any of our valued customers. Our

re truly sorry that you received the wrong order. This is certainly not the experience we want for any of our valued customers. Our team is investigating how this mix

-

up occurred and taking steps to prevent similar incidents in the future.

We understand the frustration you must feel, and we

d like to make it right. Please contact us at

[

contact information

],

and we will do our best to ensure you receive the correct order as soon as possible. We appreciate your understanding and thank you for bringing this to our attention

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