Web Quizzes$($See related pages$)1\_\_\_\_\_\_\_$ refers to the policies, practices and systems that influence employee behavior,attitudes and performance.A$)$ Competitive advantageB$)$ Strategic trainingC$)$ Strategic managementD$)$Human resource management$2$ Self$-$management and peer and manager support are components of the $\_\_\_\_\_$ step of thetraining design process.A$)$ ensuring transfer of trainingB$)$ creating a learning environmentC$)$ ensuring readiness for trainingD$)$ monitoring and evaluating the program