Week 3: Interactive Learning Activity

3.1 Learning Outcomes:

1. Explain the principles of team communication in high-performing teams.
2. Describe and demonstrate approaches to planning, running, and following up on meetings.
3. Explain the principles of effective virtual team communication.
4. Describe strategies for effective group writing.
5. Explain basic principles for handling a difficult conversation
6. Describe the characteristics of cultural intelligence, its importance for global business leaders, and approaches to developing it.
7. Explain the major cultural dimensions and related communication practices.
8. Name and describe key categories of business etiquette in the intercultural communication process.
9. Identify how generational, gender and other aspects of diversity affect workplace communication.

3.2 Action Required:

• Chapter 3 & 4 in BUSINESS COMMUNICATION: Developing Leaders for a Networked World, Peter Cardon, 4th Edition McGraw-Hill Education
• Watch the short videos at the following links:

Groupthink - A short introduction - YouTube

Adam Grant: Avoid groupthink (in a real way) - YouTube

Cross cultural communication | Pellegrino Riccardi | TEDxBergen - YouTube

3.3 Test your Knowledge (Question):

• In chapter 3, you learn about groupthink. Identify this concept and summarize its symptoms.
• After watching the cross-cultural communication video, identify some common cultural differences.