Question: Well - written bad - news statements that include positive language, use passive voice, and imply the refusal are most successful. Read the bad -

Well-written bad-news statements that include positive language, use passive voice, and imply the refusal are most successful.
Read the bad-news statement that would follow a presentation of the facts and reasons.
Regrettably, because you made a mistake and submitted the wrong form, we cannot accept your application.
Which is the best revision for this bad-news statement?
Your application has been rejected because you did not submit the correct forms.
No revision is necessary.
We have attached a copy of Form 10, which is the correct form to use when applying to be a vendor at our conferences.
 Well-written bad-news statements that include positive language, use passive voice, and

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