Question: What are key tools for finding root causes of conflicts? Situational leadership and face - to - face resolution. Experience with similar situations and getting
What are key tools for finding root causes of conflicts?
Situational leadership and facetoface resolution.
Experience with similar situations and getting input from superiors.
Pareto charts, control charts, and causeandeffect diagrams.
Listening and genuinely caring about other people's positions.
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