Question: What are key tools for finding root causes of conflicts? Experience with similar situations and getting input from superiors. Pareto charts, control charts, and cause-and-effect

What are key tools for finding root causes of conflicts? Experience with similar situations and getting input from superiors. Pareto charts, control charts, and cause-and-effect diagrams. Situational leadership and face-to-face resolution. Listening and genuinely caring about other people's positions

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