Question: What are some key aspects to keep in mind when preparing to deal with difficult people? a) Visualize how the conversation will unfold b) Practice

What are some key aspects to keep in mind when preparing to deal with difficult people? a) Visualize how the conversation will unfold b) Practice the upcoming difficult conversation with a neutral party c) All of the above d) Construct a team that has wide variety of strengths and weaknesses when dealing with difficult others e) Understand your comfort level

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