Question: What are some of the basic steps to creating a customer journey map? A . Think about how to resolve porblems and imporve the customer

What are some of the basic steps to creating a customer journey map?
A. Think about how to resolve porblems and imporve the customer experience.
B. Write down the beginning and end of their journey on a whiteboard.
C. Identify all aspects of each individual customer journey.
D. Use an 800 number for customer feedback

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