Question: What are the ethical problems mentioned in this particular case and what are the probable causes of these problems? A large American company participates in
What are the ethical problems mentioned in this particular case and what are the probable causes of these problems?
A large American company participates in a highly competitive industry. To meet the competition and achieve profit goals, the company has chosen the decentralized form of organization. Each manager of a decentralized center is measure on the basis of profit contribution, market penetration, and return to investment. Failure to meet the objectives establish by corporate management for these measures is not accepted and usually results in demotion or dismissal of a center manger. An anonymous survey of managers in the company revealed that they felt pressured to compromise their personal ethical standards to achieve the objectives. For example, certain plant locations felt the pressure to reduce quality control to a level that could not ensure that all unsafe products would be rejected. Also, sales personnel were encouraged to use questionable sales tactics to obtain orders, including offering gifts and other incentives to purchasing agents. The chief executive officer is disturbed by the surveys findings. In his opinion, the company should do something about this problem.
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts
