Question: What are the five dimensions we rely on when evaluating the quality of a service? Reliability, Responsiveness, Assurance, Empathy, and Tangibles Reliable, Intangible, Persuasive, Attractive,
What are the five dimensions we rely on when evaluating the quality of a service?
| Reliability, Responsiveness, Assurance, Empathy, and Tangibles | ||
| Reliable, Intangible, Persuasive, Attractive, Perishable | ||
| Responsiveness, Insurance, Telepathy, Intangibles, Responsibility | ||
| Touchability, Movability, Reliability, Identifiability, Exceptionality |
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