Question: What are the inputs, processing, and outputs ofUPS s package tracking system? 2 . What technologies are used by UPS? How are thesetechnologies related to
What are the inputs, processing, and outputs ofUPSs package tracking system? What technologies are used by UPS? How are thesetechnologies related to UPSs business strategy?UPS is now leveraging its decades of expertisemanaging its own global delivery network to managelogistics and supply chain activities for other companies. It created a UPS Supply Chain Solutions divisionthat provides a complete bundle of standardized services to subscribing companies at a fraction of what itwould cost to build their own systems and infrastructure. These services include supply chain design andmanagement, freight forwarding, customs brokerage,mail services, multimodal transportation, and financial services, in addition to logistics services.In UPS started running the supply chains ofmedical device and pharmaceutical companies. Forexample, at UPS headquarters in Louisville, Kentucky,company pharmacists fill orders a day forinsulin pumps and other supplies from customersof Medtronic Inc., the Minneapolisbased medicaldevice company. UPS pharmacists in Louisville loginto Medtronic's system, fill the orders with devicesstocked on site, and arrange for UPS to ship themto patients. UPS's service has allowed Medtronic toclose its own distribution warehouse and significantlyreduce the costs of processing each order. UPS andother parcel delivery companies are investing in giantwarehouses that service multiple pharmaceuticalcompanies at once, with freezers for medicines andhighsecurity vaults for controlled substances.UPS has partnered with Pratt & Whitney, a worldleader in the design, manufacture, and serviceof aircraft engines, space propulsion systems,and industrial gas turbines, to run its GeorgiaDistribution Center, which processes percentof the parts used to overhaul Pratt & Whitney jetengines for shipment around the world. UPS andPratt & Whitney employees together keep track ofabout different kinds of parts and fulfill up to complex orders each dayranging from a fewnuts and bolts to kits comprising all the parts neededto build an entire engine. On the receiving side ofthe squarefoot building, UPS quality inspectors check newly arrived parts against blueprints.Sources: Jennifer Levitz and Timothy W Martin, UPS Other BigShippers, Carve Health Care Niches, The Wall Street Journal, June; Logistics in action: At Pratt & Whitney Facility, SilenceIs Golden, UPS Compass, August ; Bob DuBois, UPS MobileGoes Global, UPS Compass, January ; Jennifer Levitz, UPSThinks Out of the Box on Driver Training, The Wall Street Journal,April ; Agam Shah, UPS Invests $ Billion in Technology toCut Costs, Bloomberg Businessweek, March What strategic business objectives do UPSsinformation systems address? What would happen if UPSs information systemswere not available
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