Question: What are the key steps to successfully implementing a KAM program? What are the risks associated with the shift from goods to services? How can

What are the key steps to successfully implementing a KAM program? What are the risks associated with the shift from goods to services? How can the risks of the shift from goods to services be reduced or eliminated? The U.S. and Germany reflect two different perspectives of customer privacy regulation. Please state and describe both perspectives and explain their historical and cultural origin.

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