Question: . What are the main issues in the case? 2 . Describe the information that would be most useful in forming a recommendation for this

.

What are the main issues in the case?

2 .

Describe the information that would be most useful in forming a recommendation for this particular case.

3 .

Describe possible courses of action for resolving the issues in the case, and the pros and cons of each.

4 .

What creative approaches could be used to help understand the franchise president job? Which resources do you think would be perceived by the client as most credible in understanding the job?

5 .

Think about other industries. How do presidents and CEOs in those industries help their organizations achieve a competitive advantage? What outcomes are different in those industries?

6 .

As an internal consultant, what secondary issues might you be concerned with as you become involved in this project?

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