Question: What are two value-adding ways to involve customers, in both B2B and B2C settings, in a value network? Multiple select question. allow customers easy access
What are two value-adding ways to involve customers, in both B2B and B2C settings, in a value network? Multiple select question. allow customers easy access to a firm's social networks eliminate unnecessary steps in the buying process have customers participate in ongoing research panels recognize and reward customers that participate at a high level
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