What competencies differentiate your high performers from your average performers? What knowledge do they possess, skills do they have, attitude do they display. Share your thoughts about your trainees with your fellow TRDV Apprentice Practitioners. Triggering event:

The manager in charge of closing the restaurant every night must count the number of

pieces of chicken discarded every night. For inventory purposes and loss of revenue.

The pieces discarded must remain below $50$ pieces a night. Lately the number of pieces

is $100$ or more a night. The manager figured out why the number of losses of chicken

was so high. It was due to customer returning food due to it being too old or the order

just wasn$$t right. The manager called for an immediate meeting to retrain employees.

Popeyes is a highly known fast$-$food restaurant, known for serving fresh and southern

flavored chicken. This restaurant aims to satisfy its customers with fresh food within a

reasonable time with high quality tasting chicken.