Question: What do the following 3 terms all have in common: cold claim review, case review, and pattern review? A. They are all types of retrospective

What do the following 3 terms all have in common: cold claim review, case review, and pattern review? A. They are all types of retrospective utilization management b. They are all types of prospective utilization management c. They are all types of concurrent utilization management d. They are all types of case management

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3. To understand a method for achieving personal communication mastery.

3. What is my goal?

2. I try to be as logical as possible