Question: What do we learn from the cost assessment manager? Which of the first two managers' directions ( direct mail or email ) would you support?

What do we learn from the cost assessment manager?
Which of the first two managers' directions (direct mail or email) would you support?
What is the strategy? If the company wants to emphasize customer acquisition, what would you recommend? If the company wants to emphasize customer retention, what would you recommend?
What else would you like to know for a more thorough assessment?
 What do we learn from the cost assessment manager? Which of

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