Question: What do you think with these 2 statements? do you agree or disagree with them? 1. Will software replace humanware? In terms of customer service

What do you think with these 2 statements? do you agree or disagree with them?

1. Will software replace humanware? In terms of customer service will machines and software replace the need for human customer service? What do you think? Please explain your response in a minimum of 250 words.

2. The introduction of a separate digital business function is necessary in large organizations to implement digital business effectively. If this sounds familiar it's because this is similar to the discussion in Chapter 5 about the need for a distinct digital business manager. In at least 250 words please explain why or why not a separate digital business function is necessary.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Exercise 1.1 (LO3) You Get What You Measure A key idea in this book is that You get what you measure! Essentially, this means that performance measures have a great influence on the behavior of...

Please make Critical appraisal for the methodology, appropriateness of research design and other critique for the research below. thank you International Journal of Academe and Industry Research...

ISSUES IN ACCOUNTING EDUCATION Vol. 26, No. 3 2011 pp. 521-545 American Accounting Association DOI: 10.2308/iace-50031 Breach of Data at TJX: An Instructional Case Used to Study COSO and COBIT, with...

PRINTED BY: smj@staceymjohnson.com. Printing is for personal, private use only. No part of this book may be reproduced or transmitted without publisher's prior permission. Violators will be...

1. Do you agree or disagree with the decision in the Lambert case (p. 323, textbook). Explain by making EXPLICIT reference to any of the principles of Contract Law (say which one(s) you are using)...

To answer the following questions, read the IBM case on the course site and review the questionnaire. Using the case and its associated data set, answer the following questions.Do not assume that the...

Welcome! Please read this page (in particular) very carefully. Instructions You need to understand how to send your assignments (deliverables) to your instructor. The tabs (bottom of each sheet) in...

Case Study: Amazon.com, Inc: Driving Disruptive Change in US grocery market. Answer all question based on mark given; 1) State the case? ( 20 marks) 2) Identify the problem and its symptoms based on...

End of Chapter 1 Answers 1) Self-acceptance is getting to move on despite what people thinks about us, it is more of self- esteem, white self-esteem is how important we see our self. It is good to...

African Journal of Procurement, Logistics & Supply Chain Management (https://damaacademia.com/ajplscm/) Volume 1, Issue 3, pp.36-49, March 2019 Published by: Dama Academic Scholarly & Scientific...

Jan Levinson is the owner of Levinsons Pizza. Levinsons is operated strictly on a carryout basis. Customers pick up their orders at a counter where a clerk exchanges the pizza for cash. While at the...

What is the definition od external analysis?Take a real company or case study as an example to explain external analysis.

Which of the following is NOT typically structured as a self - amortizing loan? Question 3 options: 1 ) Mortgage 2 ) Car loan 3 ) Credit card debt where the minimum payment varies with the balance 4...

atch the compensation objectives with their meanings. Efficiency Efficiency drop zone empty. Fairness Fairness drop zone empty. Compliance Compliance drop zone empty. Improving performance and...