What does "Service Blueprinting" involve, and how is it used in improving service operations?

a$)$ Service Blueprinting involves creating detailed maps of service$-$related financial transactions. It is used to manage financial aspects of service operations.

b$)$ Service Blueprinting involves visualizing the service delivery process from start to finish. It is used to identify and address service gaps, streamline processes, and improve customer experience.

c$)$ Service Blueprinting focuses on developing marketing strategies for services. It is used to create promotional materials and campaigns.

d$)$ Service Blueprinting involves analyzing production schedules for services. It is used to optimize service delivery timings.