What does supply chain management involve?

Managing information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability

Analyzing and redesigning workflow within and between enterprises

Managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability

Integrating all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise$-$wide information on all business operations.