What elements of the marketing strategy have been most important to create value for the brand? Explain
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value for the brand? Explain and justify.
▸ Develop a strategy to create the Best Buy consumer experience map with the two
main objectives being innovation and maintaining a long term relationship with its
customers.
▸ Explain and justify what Best Buy should do to create a memorable omni-channel
experience for its customers.
▸ How do you evaluate the Kellogg student's proposals? What are their strengths
and weaknesses? Would you propose anything other than the case study solution?
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