What is a key difference between the human relations and human resources approaches in terms of employee communication?

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a

In the human relations approach, communication is used to achieve compliance from employees, while in the human resources approach, it is used to identify strengths and increase autonomy.

b

In the human relations approach, reciprocal communication is discouraged, whereas it is essential in the human resources approach.

c

The human relations approach encourages unilateral communication, while the human resources approach promotes bilateral communication.

d

In the human resources approach, communication is used to control employees, while in the human relations approach, it is used to facilitate autonomy.