Question: What is a process? Briefly state some examples in both manufacturing and service. To what does the term improvement refer? Provide some examples of types

  1. What is a process? Briefly state some examples in both manufacturing and service.

  1. To what does the term improvement refer? Provide some examples of types of improvements.

  1. Choose an organization that you are familiar with or have had personal experience. Describe their main function/purpose and if applicable describe their sources of competitive advantage. What role might Six Sigma play in this organization?

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