Question: What is an IT Help Desk? How does it differ from IT Services Desk ( ITSD ) and Desktop support? List at least ( 6

What is an IT Help Desk? How does it differ from IT Services Desk (ITSD) and Desktop support?
List at least (6) benefits of using an IT Help desk for any organization.
List at least (5) best practices for an IT Help desk.
List and describe at least four types of IT Help desks.
IT help desk support is typically organized into different levels or tiers. Describe each.
Describe the four important qualities for help desk staff.
What is an IT Help Desk? How does it differ from

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