What is another name commonly used for a process map?

Critical pathway

Business road map

Flowchart

Business map

Why can it be difficult to create a process map of a real-world business process?

Process maps rarely are done due to high cost of software to create the actual maps.

It is hard to identify the start and end point of most processes.

Real-world processes are often extremely complex, creating very long process maps.

Companies rarely see value in process maps unless they include cost data.