Question: What is Automatic call distribution? Multiple Choice Automatically dials outbound calls and when someone answers, the call is forwarded to an available agent. Directs customers

What is Automatic call distribution?
Multiple Choice
Automatically dials outbound calls and when someone answers, the call is forwarded to an available agent.
Directs customers to use touch-tone phones or keywords to navigate or provide information.
A phone switch routes inbound calls to available agents.
Attempts to increase the amount of a sale.

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