Question: What is interactive voice response? a technology that automatically dials outbound calls and when someone answers, the call is forwarded to an available agent a

What is interactive voice response?
a technology that automatically dials outbound calls and when someone answers, the call is forwarded to an available agent
a technology that directs customers to use touch-tone phones or keywords to navigate or provide information
a phone switch that routes inbound calls to available agents
an attempt to increase the amount of a sale
What is interactive voice response? a technology that automatically dials outbound

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