What Is Background Study?

Ronn is a human resource management scholar who is keen to pursue research on the increasing attrition rate in sales departments across organizations. He needs to submit his research proposal for approval and has begun drafting the background of the study. However, he is not convinced of the outcome of the background study. He feels something is incomplete and missing in his findings. He has included these points in the background:

The underlying issues in sales departments across organizations

The general problem of attrition affecting the sales departments

The settings of the problem, particularly, business$-$to$-$customer sales and direct sales

The effect of attrition on an organization$$s revenue

The consequence, that is$,$ increased costs at all levels of the process, such as losing an employee, hiring a new employee, training the employee, and reduced performance

Current attrition due to unrealistic targets, low pay scale, and no growth

Prevalent solutions: Goal settings and pay hike

Find out the missing element in Ronn$$s background study.