What is backward integration? ANSWER Unselected A firm's movement upstream toward the sources of raw materials, parts, and services through acquisitions Unselected The time lag between paying for the services and materials needed to produce a service or product and receiving payment for it Unselected A managerial choice between whether to outsource a process or do it in-house Unselected The process of acquiring more channels of distribution, such as distribution centers (warehouses) and retail stores, or even business customers