Question: What is Business Process Redesign (BPR)? b) The Devils Quadrangle is a framework used after a process is redesigned to aid in determining if a

What is Business Process Redesign (BPR)?

b) The Devils Quadrangle is a framework used after a process is redesigned to aid in determining if a company has achieved its objectives. This framework is based on four performance indicators; time, cost, quality and flexibility. Discuss each of these.

c) Redesigning a process involves mapping or framing the AS-IS process and eventually comparing it to the TO-BE process. Map a process you are familiar with and discuss each process step in detail.

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