Question: What is collaborative filtering ( CF ) used for in personalization? Managing call centers and help desks and answering customers' queries automatically Automating e -

What is collaborative filtering (CF) used for in personalization?
Managing call centers and help desks and answering customers' queries automatically
Automating e-mail, call logs, Web site analytics, and campaign management
Searching for specific information or patterns using input from multiple business partners and data sources
Predicting customers' preferences and interests based on similar users
Automating electronic surveys, polls, and questionnaires

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