What is customer relationship management $($CRM$)?$

Multiple Choice

connection of the plans, methods, and tools aimed at integrating separate enterprise system

a means of managing all aspects of a customer$$s relationship with an organization to increase customer loyalty and retention and an organization$$s profitability

the management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability

integration of all departments and functions throughout an organization into a single IT system $($or integrated set of IT systems$)$ so employees can make decisions by viewing enterprise$-$wide information about all business operationsWhat is customer relationship management $($CRM$)?$

Multiple Choice

connection of the plans, methods, and tools aimed at integrating separate enterprise system

a means of managing all aspects of a customer$$s relationship with an organization to increase customer loyalty and retention and an organization$$s profitability

the management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability

integration of all departments and functions throughout an organization into a single IT system $($or integrated set of IT systems$)$ so employees can make decisions by viewing enterprise$-$wide information about all business operations