Question: What is customer satisfaction? a . the relationship between benefits and opportunity necessary to obtain those benefits b . a customer who wants to purchase

What is customer satisfaction?
a. the relationship between benefits and opportunity necessary to obtain those benefits
b. a customer who wants to purchase something
c. the relationship between benefits and the sacrifice necessary to obtain those benefits
d. the customer's evaluation of a good or service in terms of whether that good or service has met the customer's needs and expectations
What is customer satisfaction? a. the relationship between benefits and opportunity

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Q:

Similarity Index 74% Similarity by Source Internet Sources: 9% Publications: 8% Student Papers: 73% Introduction The focus of this presentation is to analyze the upcoming merger between Utah Symphony...

Q:

Question 1 1 1 pts Tyson is a frozen chicken dinner company that targets those who care about how food tastes and where the food comes from. In other words, value is something that shoppers of all...

Q:

Question 1 Which stage of the product life cycle is the profit negative a. Decline b. Introduction c. Growth d. Maturity Question 2 When companies make marketing decisions by considering consumers'...

Q:

2. Which of the following conditions must first be met in order for an exchange to take place? A. There must be at least two parties. B.Each party has something that the other party values. C.Each...

Q:

hi answer the following question, please. 2. Which of the following conditions must first be met in order for an exchange to take place? A. There must be at least two parties. B. Each party has...

Q:

Which statement about customer value is FALSE? Select one: O a. Customers buy products and services that offer the best value that meets their needs and wants b. Customer value is the relationship...

Q:

Company Description Rage Syrup's, Gain Up is an energy drink!Although the rage team is based in Paris, Ontario, we have a range of other locations where you can buy our product.The first batch of...

Q:

MISY 5300 Assignment 2 Database Design USE: MS Access H + Sport sells comfortable clothes to customers. H + Sport is profitable and growing. Increased competition requires H + Sport constantly to...

Q:

RUNNING HEAD: Wal-Mart Stores, Inc. Consulting Report Wal-Mart Stores, Inc. Consulting Report Sarah Honeycutt December 11, 2016 Southern New Hampshire University OL 690 Responsible Corporate...

Q:

J. of the Acad. Mark. Sci. (2013) 41:389-399 DOI 10.1007/s11747-013-0331-z CONCEPTUAL/THEORETICAL PAPER Elevating marketing: marketing is dead! Long live marketing! Frederick E. Webster Jr. & Robert...

Q:

You are in talks to resolve a potential lawsuit. The defendant has offered to make annual payments of $18,000, $26,500, $46,000, and $69,000 each year for the next four years, respectively. All...

Q:

What are two significant ways slavery has determined the self-perceptions of the Haitian people; try to consider masters, slaves, and others (such as immigrants, foreign business agents, and other...

Q:

A subordinated debenture entitles the bondholder to purchase shares of common stock at a specific price

Q:

Free cash flow valuation You are evaluating the potential purchase of a small business with no debt or preferred stock that is currently generating $ 4 2 , 7 0 0 of free cash flow ( F C F 0 = $ 4 2 ,...