What is missing in MBO?

Managing by objectives is nothing new here, said commissioner Chidambaram of the metropolis Police Department. We have always had important objectives toward which everyone in my department strives. Our job is to maintain law and order, firmly but fairly; to protect human lives and property; and to be the conscience and spirit of the general welfare of the millions of people who call our city home. Everyone in this department knows these objectives. Every man and woman knows that he or she must work toward them and that, if they do not, they will be replaced. I recognise that in a manufacturing concern you can measure objectives by profits, sales costs, and product output. We cant, of course, do that, for we are a service operation. But this does not mean that we are not managing by objectives. Ask anyone in my department! Questions to be answered:

(1) Is Commissioner Chidambaram engaging in managing by objectives? What, if anything, is missing?

(2) Develop the quantitative objectives in all the key result areas by referring to Peter F Druckers philosophy on Management By Objectives in relation to the above case.