Question: What is Return on Customer ( ROC ) as described? The total revenue generated by all customers in a given period Current - period cash

What is Return on Customer (ROC) as described?
The total revenue generated by all customers in a given period
Current-period cash flow plus changes in customer equity divided by tocal customer equity at period start
The cost of acquiring new customers minus the cost of retaining existing ones
The percentage of customers who make repeat purchases in a given year
What is Return on Customer ( ROC ) as described?

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!