Question: What is the difference between B 2 B and B 2 C CRM ? A . B 2 B CRM focuses on managing relationships with
What is the difference between BB and BC CRM
A
BB CRM focuses on managing relationships with individual consumers, while BC CRM focuses on managing relationships with businesses.
B
BB CRM typically deals with longer sales cycles, complex decisionmaking, and fewer but larger clients, while BC CRM has shorter sales cycles, simpler decisions, and a larger number of individual customers.
C
BB CRM does not require personalized communication, while BC CRM always requires personalized marketing strategies.
D
BB CRM collects more customer data than BC CRM because it targets individual consumers.
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