Question: What is the difference between B 2 B and B 2 C CRM ? A . B 2 B CRM focuses on managing relationships with

What is the difference between B2B and B2C CRM?
A.
B2B CRM focuses on managing relationships with individual consumers, while B2C CRM focuses on managing relationships with businesses.
B.
B2B CRM typically deals with longer sales cycles, complex decision-making, and fewer but larger clients, while B2C CRM has shorter sales cycles, simpler decisions, and a larger number of individual customers.
C.
B2B CRM does not require personalized communication, while B2C CRM always requires personalized marketing strategies.
D.
B2B CRM collects more customer data than B2C CRM because it targets individual consumers.

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