What is the difference between internal and external change facilitators? a. Internal facilitators work within an agency or organization, while external facilitators are hired from outside. b. Internal facilitators are responsible for creating infrastructure for program monitoring, while external facilitators focus on building relationships. c. Internal facilitators focus on changing the system of care and creating infrastructure support for ongoing learning, while external facilitators assess people, processes, and outcomes. d. There is no difference between internal and external facilitators