Question: What is the least important factor when considering key performance metrics (KPM) for an organization? OKPM's designed to minimize operating costs KPM's designed to create

What is the least important factor when considering key performance metrics (KPM) for an organization? OKPM's designed to minimize operating costs KPM's designed to create a sense of internal competition between departments KPM's that allow departmental managers to maximize their area's performance KPM's that create a balanced approach that focuses upon the needs of the customer
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